Supervisory Skills Theoretical Background

Supervisory Skills Questionnaire is the tool you need to equip supervisors with the skills they need to tackle the everyday challenges they face in the workplace. A trainer favourite for more than 15 years, this combination assessment, workbook, and half-day workshop targets five vital skills that shape a supervisor’s work life. When supervisors are able to master these skills, they’re well-prepared to balance the goals of the organisation with the demands of their employees.

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Why does the Supervisory Skills Questionnaire click for supervisors?

Supervisors are responsible for getting work done through others and they are the front-line leaders who influence service and quality. Rather than a general focus on supervisory-related topics such as communication, leadership, and motivation, this combination assessment, workbook, and classroom training workshop targets five specific areas that shape a supervisor’s daily work life: Guiding the Work, Organising the Work, Developing Staff, Managing Performance, and Managing Relations (with other workgroups). When supervisors are able to master these skills, they’re well-equipped to balance the goals of the organisation with the needs of their employees.

Learning Outcomes

• Understand the core roles and responsibilities of a supervisor
• Measure performance in five key supervisory skills training areas
• Discover skill strengths and identify areas in need of improvement
• Develop an action-oriented plan to improve competence and impact.