A just-in-time tool that will enable every user to positively impact the meetings they host.

A pocketful of tips and techniques to make you more aware of your communication style and how to improve it

Spice up your next customer service training programme with SkillBuilders: 50 Communication Skills Activities - a creative, engaging, and innovative collection of skill development activities.

Learn to maximise this technology to link personnel across cities, states, and countries. Every manager needs to know the 'best uses' of these new basic technologies.