A just-in-time tool that will enable every user to positively impact the meetings they host.

Learn to improve interpersonal skills, enhance management performance, create effective teams, and improve communication within your organisation

Spice up your next customer service training programme with SkillBuilders: 50 Communication Skills Activities - a creative, engaging, and innovative collection of skill development activities.

Learn to maximise this technology to link personnel across cities, states, and countries. Every manager needs to know the 'best uses' of these new basic technologies.

A relatively small number of people can actually listen with true understanding and empathy.

The Listening Effectiveness Profile provides a highly structured process through which to assess an individual's current capacity to listen attentively.

This 84 item, assessment provides a highly structured process through which to assess an individual's current capacity to listen attentively and move towards improving key listening skills. The report or results gives individuals a clear indication of their relative performance in 7 listening competencies.