Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

The New York Times and Washington Post bestseller that changed the way millions communicate

“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”
―from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”
―Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

• Prepare for high-stakes situations
• Transform anger and hurt feelings into powerful dialogue
• Make it safe to talk about almost anything
• Be persuasive, not abrasive

Available in Paperback, Hardback, Audiobook and Kindle Edition

Field Marshal William Slim stands alongside Montgomery as the outstanding British field commander of World War II. 

Defeat Into Victory is his classic account of the Burma campaign: a story of retreat, attrition and final hard-fought victory over the Japanese. Told by a commander always at the centre of events, this is a narrative which captures both the high drama and the harsh reality of war.

Available in Paperback, Hardback and Kindle Edition

The third edition of this ground-breaking book continues to advance its mission to support groups to do their best thinking.

 It demonstrates that meetings can be much more than merely an occasion for solving a problem or creating a plan. Every well-facilitated meeting is also an opportunity to stretch and develop the perspectives of the individual members, thereby building the strength and capacity of the group as a whole.

This fully updated edition of The Facilitator's Guide to Participatory Decision-Making guides readers through the struggle and the satisfaction of putting participatory values into practice, helping them to fulfill the promise of effective group decision-making. With previous editions already embraced by business and community leaders and consulting professionals around the world, this new book is even more insightful and easy to use.

Available in Paperback, Audiobook and Kindle Edition

‘How to Win Friends and Influence People' is one of the first best-selling self-help books ever published. 

Just after publishing, it quickly exploded into an overnight success, eventually selling more than 15 million copies worldwide, and pioneering an entire genre of self-help and personal success books.

With an enduring grasp of human nature, it teaches his readers how to handle people without letting them feel manipulated, how to make people feel important without inspiring resentment, how win people over to your point of view without causing offence, and how to make a friend out of just about anyone. Millions of people around the world have improved their lives based on the teachings of Dale Carnegie. This classic book will turn your relationships around and improve your interactions with everyone in your life.

Dale Carnegie (1888–1955) was an American writer and lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking and interpersonal skills.

Available in Paperback, Hardcover and Kindle Edition

In this newly revised third edition of Leading with Questions, renowned global leadership consultants Michael Marquardt and Bob Tiede describe how to ask powerful questions that generate short-term and long-term results and success.

They show you how effective leaders use questions to encourage participation and teamwork, foster creative thinking, empower others, create relationships with customers, and solve problems.

Available in Paperback and Kindle Edition

In today's turbulent and volatile marketplace, even the most experienced professionals are struggling with the rapid commoditisation of their complex, high-value solutions.

The complexity of the problems to be solved and the competitive threats we face are increasing at an alarming rate. At the same time, your customers are wrestling with mission-critical decisions and evaluating solutions that all sound the same and come packaged with a high degree of risk and a low probability of success. Your success demands an exceptional strategy and precise execution that must clearly set you apart from your competition. 

Jeff Thull will lead you through Diagnostic Business Development, a complete and effective system derived from years of experience with top sales professionals and executive teams worldwide.

©2010 Jeff Thull (P)2011 Prime Resource Group

Available in Audio, Digital Download, Hardback and Kindle Edition

...You are holding a workbook with 100+ upgrades and enhancements for all those who desire better

Meetings, by Default or by Design is a workbook with 100+ upgrades and enhancements for all those who desire better meetings & events. It describes 40 different default meeting practices in 40 chapters and analyses the potential for improvement for each of them. It does so in 4 areas of possible improvement.

Area 1: Reasons and Objectives

Area 2: Production

Area 3: Participants

Area 4: Content

Read more 👇

Available in Paperback and Kindle Edition

As a business leader, you’ve read dozens of books by the top thought leaders, learning from their research, principles, and tools. Each book dives deep into a specific area of expertise—strategy, execution, cash, people, culture, and leadership. All share powerful concepts on what to do to grow your business. But how do you efficiently unite these tools into a regimen that works for not just one specific area of your business, but for your entire team, company, and life?

Metronomics unites top business thought leadership with over twenty years of proven practical experience. The outcome is a prescriptive progressive growth system for every business. In this book, you’ll learn how to build a high-performing business team that achieves superior results with ease, speed, and confidence. You’ll learn the practical progression that ensures your team is fiercely connected to your strategic execution system. No matter what level you and your team are at right now, Metronomics will meet you where you are—and grow with you to the next level and beyond.

The best-kept business secret for the past twenty years, Metronomics will allow your company to win your business Olympics every year, and as a leader, it will set you free.

Available in Paperback, Hardcover, Audiobook and Kindle Edition

The workforce is changing fast…

More individuals are choosing to freelance and work flexibly, which means organisational teams are now made of both full-time and independent workers. No longer can we afford to treat independent workers as merely ‘managed services’; In the war for talent, they are quickly becoming an indispensable part of a more blended workforce.

Traditional structures and ways of managing our human capital, regardless of its make up and designation, need an upgraded framework from which to build, manage and support a multidimensional workforce of the future, now.

Welcome to OpenHR™: The Human Capital Framework for the Blended Workforce

Available in Paperback and Kindle Edition

"My goal is simple. I want people to achieve better results in life and have more fun in the process. My approach is a combination of straight talking advice mixed with humour, inspiration and practical takeaways."

Professor Paul McGee - The SUMO Guy

The International Best Selling author of S.U.M.O. (Shut Up, Move On)

Available in Paperback and Kindle Edition