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What's My Communication Style? Theoretical Background

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Code: 151 Background
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The theory behind What’s My Communication Style? is based on the proven personality theories of Marston and Jung, the model identifies two basic dimensions of personal style:  Assertiveness and Expressiveness. Assertiveness is the effort a person makes to influence or control the thoughts or actions of others. Expressiveness is the effort that a person makes to control his or her emotions and feelings when relating to others. Combining the two dimensions results in a four-quadrant model with four unique personal styles: Direct, Spirited, Considerate, and Systematic. The simplicity of the HRDQ Style Model is easy for trainers to facilitate and memorable for employees and managers to apply.

What’s My Communication Style? Learning Outcomes

• Pinpoint personal communication style

• Understand the various forms of communication

• Identify the communication styles of others

• Learn how to flex personal style to improve communication.

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Products specifications
Format Download
Author HRDQ Research & Development Team
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