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Mastering the Change Curve Participant Booklet

Mastering the Change Curve is appropriate for individuals at any organisational level who are experiencing continuous change. The most appropriate target audience consists of individuals who are subject to change they did not initiate themselves. ALSO ONLINE*.
Code: 1604
Category: Instruments
£15.24

Change Management Assessment & Training

Change is a part of everyday life. And if organisations want to remain competitive in the marketplace, they need to ensure their employees are equipped for the ride. That's why you need Mastering the Change Curve to help individuals, employees, and managers learn how to understand, accept, and move through each phase.

If the individuals in your organisation are having a difficult time adapting and adjusting to organisational change, Mastering the Change Curve is your remedy. It's an easy and effective change management assessment guide for bringing issues to the surface, providing a framework for healthy growth, and empowering individuals to shift their focus from the past to the future - without stalling or spinning their wheels.

It's clear — recurring change is the norm in organisational life today. Still, most of us have difficulty dealing with it. Experts in the field of change management, Drs. Jaffe and Scott describe change as a natural progression through four phases. To successfully master change, individuals must pass through all four phases: Denial, Resistance, Exploration, and Commitment. Mastering the Change Curve uncovers individual reactions to change and provides an understanding of how behaviour affects success.

Learning Outcomes

• Gain an understanding of the four phases of change

• Pinpoint their current stage in the transition process

• Identify productive - and nonproductive change behaviours

• Develop a strategy to master change

The Change Curve Model is based on the following principles of change:

• Change is an ongoing process rather than an event.

• There is a progressive sequence of change behaviours that needs to be experienced and mastered to be effective in handling change.

• Seemingly negative behaviours such as denial, apprehension, anger, and resistance, are normal and adaptive elements in the change process.

• There are specific strategies available to increase change mastery.

• The progression through the phases of change represents an opportunity for growth and responsible risk taking.

How it Works

Individuals begin by identifying a specific change in the organisation that they are experiencing. They then respond to 24 statements using a 5-point rating scale to indicate how true each statement is of their current reaction. Subtotal scores indicate where they are along the Change Curve. Individuals then learn more about the different phases of change (Denial, Resistance, Commitment, and Exploration.) Finally, discussion questions and action planning follow the discussion of each phase.

Uses for Mastering the Change Curve

Mastering the Change Curve is appropriate for individuals at any organisational level who are experiencing continuous change. The most appropriate target audience consists of individuals who are subject to change they did not initiate themselves.

Additional uses include:

• As a method of monitoring change when signs of resistance or difficulty have surfaced

• As a measurement to monitor and track progress through a change

• To help individuals understand their responses to change and plan ways to move through phases with which they may be having difficulty

• As a basis of discussion for groups, teams, business units, or an entire organisation in the midst of a change initiative

• As part of a workshop on change

• As part of a team-building session

• In a management retreat

• As part of a planning session on change

Participant Guide includes:

• 24-item inventory

• Pressure-sensitive response form

• Interpretive information

• Moving Through the Phases of Change

• Discussion questions

• Action planning.

ONLINE VERSION ALSO AVAILABLE (See Related Products below)

* Telephone (01267) 281661 to set up a new online project. Please go to the Online Assessments section of the website for the full range of available Online Assessments.

Products specifications
Format Instrument, also available online
Objective To help individuals successfully move through the phases of change
Audience Any organisational member subject to frequent change
Time Required 1 to 1½ hours
Author Dennis T. Jaffe, PhD and Cynthia D. Scott, PhD
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Mastering the Change Curve Theoretical Background

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Mastering the Change Curve Facilitator Set

Individuals begin by identifying a specific change in the organisation that they are experiencing. They then respond to 24 statements using a 5-point rating scale to indicate how true each statement is of their current reaction. Subtotal scores indicate where they are along the Change Curve. Individuals then learn more about the different phases of change (Denial, Resistance, Commitment, and Exploration.) Finally, discussion questions and action planning follow the discussion of each phase.
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