Fourth edition gets supervisors in gear
Supervisors are a vital cog in the wheel of organisational success. They are responsible for the daily grind of getting work done through others and the front-line leaders who influence service and quality. But sometimes they are charged with ensuring performance in an environment they don't control - and this can leave them feeling stuck.
Get the wheels turning with the Supervisory Skills Questionnaire, the solution thousands of trainers have relied upon for more than 15 years to spark immediate improvement. The Fourth edition has a fresh design and numerous enhancements. With this revised participant workbook your supervisors will really get up to speed.
Supervisory work requires a different set of skills than those you practice when you complete work by yourself. In the Supervisory Skills Questionnaire you will have the opportunity to examine your own supervisory skills and work on ways to improve those skills so that you can get results and be successful.
Contains 30 short situations that you could face in your supervisory role. By thinking about how you would likely react in each situation, you will get a good idea of how you supervise or will supervise.
Participant Guide includes:
• 30-item questionnaire
• Pressure-sensitive response form
• Chart for visualising results
• Interpretive information
• Descriptions of the 5 supervisory skill areas
• Tips for actions to take when using each skill
• Action planning
ONLINE VERSION ALSO AVAILABLE (See Related Products below)
*Telephone (01267) 281661 to set up a new online project. Please go to the Online Assessments section of the website for the full range of available Online Assessments.