First of all participants thoroughly discuss a particular problem and prepare a complete but brief problem statement. After defining a solution objective, the group then identifies the forces that impact the problem. When all possible forces have been identified, participants determine which forces have enough relevance to warrant their attention. Strategies are then devised to alter those forces. Participants develop an action plan and assign responsibility for the different strategies to the appropriate individuals involved with the problem.
Throughout the Force Field process, participants are given the opportunity to evaluate their performance in each of the 5 problem-solving steps. Task and process evaluation questions for each step are listed in the back of each Participant Guide.
• Learn basic task and process skills that can be applied to any problem
• Distinguish Driving Forces and Restraining Forces
• Understand how Drivers and Restrainers impact problem solving
• Move an actual problem toward a solution
• Discover how to design an action plan to achieve an objective.
Participant Guide includes:
• The Force Field Problem Solving Model
• Problem-solving activity
• Force Field chart
• Action planning.