Lunch & Learn Delegate Pack - Managing Difficult Situations

£95.00

Category: Workshops
Code: 8570H
Materials for ten delegates attending a Managing Difficult Situations Lunch & Learn session

Your Complete Managing Difficult Situations Lunchtime Training–in a bag

Feed your hungry minds with a cost efficient Lunch & Learn–Managing Difficult Situations session. A functional and time-saving alternative to more traditional methods, each session will provide learners with a taste of each subject in a one hour feast.

This session covers the following topics

• Benefits and consequences

• Difficult situations

• Dealing with difficult behaviour and conflict

• Managing aggression

• Assertive communication.

Each Lunch & Learn Delegate Pack contains

• 10 Workbooks

• 10 'Lunch bags'

• 10 'What I have learnt' pledge cards.

The trainer kit needed to run the session is sold seperately.

Format Workshop
Time Required 1 to 1.5 hours
Author Peter Hitchen, Instep