Peter Garber makes a strong business case for how ethics will ultimately help you avoid fines and penalties and improve profits and customer and public relations. He shows you how to establish ethical behaviours and practices. Just as important, he demonstrates how to observe and enforce them, make people accountable and ensure there are penalties sand consequences for non-compliance.
Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment.
This guide covers the critical emotional qualities that can have a greater impact on success than general intellectual intelligence. Includes best practices on how to enhance self-confidence, empathy, self-control, and other important emotional competencies.
A practical plan to start the knowledge management process. Walk through all the stages – assessment, planning, deployment, and evaluation – and gain specific action steps for putting it all together to expand core competency and win competitive advantage.