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The methods and research used to develop Benchmarks of Team Excellence.
Benchmarks of Team Excellence was developed to help teams identify their current level of excellence. It provides important information about the experience and attitudes of those who know the team best - the team members. Through their scores for six indicators of excellence, team members can identify areas of strength and weakness, discover overall patterns of agreement, and bring to the surface areas of differences in perceptions about how the team is functioning.
Benchmarks will help you measure to what extent teams possess the six indicators of excellence:
• team effectiveness
• and results.
Benchmarks of Team Excellence was developed as part of an extensive research project that investigated the relationship between various leadership behaviours (visionary leadership behaviours and good management practices) and the level of excellence in the manager's team. A thorough review and synthesis of the literature revealed six indicators of excellent work units: alignment, team effectiveness, empowerment, passion, commitment, and results. Although we could find instruments that measured some of these indicators, we were surprised to find that a statistically-sound team effectiveness instrument that measured all six indicators did not exist. Therefore, it was necessary to develop a new instrument in order to conduct the research. Over 500 people participated in the development of this instrument.