Through an introductory scenario, participants imagine that they are in the midst of a difficult and frustrating change initiative. Then they rank order a list of 12 action items that will help them to participate positively in the change effort. Participants compare their scores to the expert ranking and discover how well they are managing change. An easy-to-learn, 5-step plan shows them how to transfer the learning back on the job.
Consisting of 2 parts. If you have your own course design and simply wish to use the DWCI within it, you will find all you need to know in Part One. If you wish to administer the instrument as part of a conflict management course lasting from a couple of hours up to a full day or more, you will find details of a modular curriculum in the Second Section.
Includes information and directions for both the assessment and the accompanying Workbook. Includes a background information section that applies to both pieces as does the description of skills. Separate administration instructions for the Assessment and the Workbook are also included.
Following the assessment, the Dealing with Tough Negotiators Workbook offers practice in applying the skills with the help of examples, prepared questions, and guidelines — the perfect tool for negotiators who are about to enter into a particularly difficult negotiation.
One Workbook needed per participant.